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Timeout after 45 minutes.
If you have logged in to the CED Fleet Application and
the screens have been inactive for 45 minutes, your
login will be timed out and you will need to login again. |
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Automatic Password Expiry and Grace Login.
Your password will be expired after 90 days. Once it is expired you will have 5 grace logins
where you will be taken to the Change Password page. If you used up all your grace logins
without changing your password, you will not be able to access the system.
In that case you will have to either reset your password by clicking on the [Forgot Password] link
in the login page; or contact the DRIVES Helpdesk on the priority line 1300 13 11 72 for assistance.
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Automatic login expiry.
Each login access has an expiry date. To have the login
expiry reset, contact the DRIVES Help Desk on the
priority line 1300 13 11 72.
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Inactive login expiry.
If the user has not logged in within the past 30 days,
the login access will be automatically expired.
To have the login expiry reset, contact the DRIVES
Help Desk on the priority line 1300 13 11 72.
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Temporary Locked after 5 invalid attempts.
All invalid attempts at logging in are recorded. A user will be locked out of the system
temporary for 10 minutes after 5 consecutive invalid attempts. To get access to the system again,
wait 10 minutes before login again.
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Permanently Locked after 10 invalid attempts.
A user will be locked out of the system permanently after
10 consecutive invalid attempts (including the original 5 above).
To get access to the system again, contact the DRIVES Help Desk on the priority line 1300 13 11 72.
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Have to add a user?
Check the appropriate box on the CED Application for Access form
and identify your organisation and user. You must also provide a
copy of their Proof of Identity documents. The application form
must be signed by the authorised Fleet representative.
You must fax the completed form to the DRIVES Help Desk for
approval and access maintenance. Get a copy of the form by contacting
the DRIVES Help Desk on the priority line 1300 13 11 72.
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Have to delete a user?
The authorised Fleet representative must fax the DRIVES Help Desk
with a request to delete the user from the organisation. The
request should be made on the organisation's letterhead.
The fax number for DRIVES Help Desk is (02) 4925 1897.
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