Help for Written-off vehicle register

Logging in

It is necessary to successfully login in to the Written-Off Vehicle Register application before having access to the system. Users are required to identify themselves by keying in their user ID and password.

If the user belongs to more than one organisation, they will be asked to select the organisation they are representing before proceeding.

When an account is created for you, you will receive an email with a link for you to complete the registration process. This includes setting up your password and providing an answer to one of the secret questions. This is to ensure that the password remains secure and known only to the user.

For security reasons, the user's password should not under any circumstances be disclosed to anyone.

Each user is accountable for every access recorded against his/her user ID and password.

Other Login Features

1. Timeout after 45 minutes. If you have logged in to the Written-Off Vehicle Register application and the screens have been inactive for 45 minutes, your login will be timed out and you will need to login again.
2. Automatic Password Expiry and Grace Login. Your password will be expired after 90 days. Once it is expired you will have 5 grace logins where you will be taken to the Change Password page. If you used up all your grace logins without changing your password, you will not be able to access the system. In that case you will have to either reset your password by clicking on the [Forgot Password] link in the login page; or contact the DRIVES Help Desk for assistance.
3. Automatic login expiry. Each login access has an expiry date. To have the login expiry reset, contact the DRIVES Help Desk.
4. Inactive login expiry If the user has not logged in within the past 30 days, the login access will be automatically expired. To have the login expiry reset, contact the DRIVES Help Desk.
5. Temporary Locked after 5 invalid attempts. All invalid attempts at logging in are recorded. A user will be locked out of the system temporary for 10 minutes after 5 consecutive invalid attempts. To get access to the system again, wait 10 minutes before login again.
6. Permanently Locked after 10 invalid attempts. A user will be locked out of the system permanently after 10 consecutive invalid attempts (including the original 5 above). To get access to the system again, contact the DRIVES Help Desk.

Passwords

For security reasons, your password should not, under any circumstances, be disclosed to anyone. Each user is accountable for every access recorded against his/her "User ID" and password.

You will use the link from the email to set up your password before you can login to the application for the first time. You must choose a new password of at least 8 characters. The password chosen must include at least one character from 3 of the following 4 categories:

Passwords are restricted so that common words, for example, car models, names of the month, and the user's name prefixed by a single letter or digit, for example, 1john, bcarole, cannot be used.

Further, you cannot re-use the last 5 passwords that have been used previously.

Passwords expire every 90 days. The application will provide you with 5 grace logins on the expiry date. At the last grace login the system will require you to change your password before you can access any other functions of the system.

To Logout

You can logout of Written-Off Vehicle Register application by clicking on the word "Logout" in the left-hand margin of the screen at any time.

Forgotten your password?

Forgotten your password? You can either click the [Forgot Password] link from the OPIS Login Page or contact the DRIVES Help Desk.

Forgotten your User ID?

Forgotten your User ID? You can either click the [Forgot User ID] link from the OPIS Login Page or contact the DRIVES Help Desk.

Terms and Conditions

These can be accessed by clicking on the "Terms and Conditions" link at the bottom of any page of the system. You are advised to read these conditions, as access to the Written-Off Vehicle Register application is conditional on you reading and accepting them.

Privacy & Security

This can be accessed by clicking on the "Privacy & Security" link at the bottom of any page of the system. You are advised to read this policy, as access to the Written-Off Vehicle Register application is conditional on you reading and accepting its provisions.

Internet Browser Requirements

This system has been designed to support web browsers for the following:

You can download the latest version of Microsoft Internet Explorer by clicking on the link at the bottom of the screen.

The use of other browsers is not supported. There are no guarantees that the application will function normally in an unsupported web browser.

If the user accesses the website using an unsupported web browser, a banner will be displayed on top of the page.

Display Resolution

This system has been designed to be best viewed using a PC display resolution of 1024 x 768 pixels or more.

Mandatory Fields

Some fields in the system are mandatory and are indicated by an asterisk next to the field name. Relevant information must be entered into these mandatory fields, otherwise the system will not let you progress beyond that page.

Error Messages

If any errors are detected, these will be displayed at the top of the page and you will not be able to progress to the next page until you have corrected all the errors listed.